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Ordering and Payment

Order On-Line

You can order on-line at Blumchen.com 24 hours a day, 7 days a week. An e-mail notification will
be sent to confirm the receipt of your order. All orders placed on-line are entered into our order
management system the following business day. After an order is submitted, changes or cancellations
cannot be made on-line. To adjust your order before it is shipped please call Customer Service at
201-652-5595 or contact us at support@blumchen.com. We accept payment by Visa, MasterCard,
American Express and Discover for on-line orders.

Order by Phone

Our Sales Associates are available to take your calls Monday through Friday, 10:00 am to 4:00 pm,
Eastern Standard Time.

Call us Toll Free: 1-866-OLD-XMAS (1-866-653-9627)

Canadian and Overseas customers: 201-652-5595

Order by Fax

Our dedicated fax line is open 24 hours a day, 7 days a week. For your convenience, there is a link
to our Printable Order Form located at the bottom of every page on the Blumchen.com website.

Fax your order: 201-652-1759

Order by Mail

If you would like to mail us an order, simply click on the Printable Order Form link located at the bottom
of every page on the Blumchen.com website. Mail your completed form to:

D. Blümchen & Company
P.O. Box 1210-W
Ridgewood, New Jersey 07451-1210

Method of Payment

We accept Visa, MasterCard, American Express and Discover cards for orders placed on-line, by
phone, fax, and mail. When placing an order by mail, we also accept checks and money orders in
U.S. funds. Please note that our credit card processor requires that you supply us with your name
exactly as it appears on your credit card.

Taxes

Sales tax is automatically applied to all orders delivered within the State of New Jersey. The tax rate
of 7% is applied to merchandise only; shipping charges are not taxable in New Jersey.

Promotional Codes and Special Orders

You may redeem a promotional code on-line by entering a valid code during checkout. Bonus items
received through a special offer will not appear in your shopping basket until the end of checkout.
Please note that only one code can be entered per order.

Advisory on Large Orders and Price Changes

To provide the best possible service for all our customers, Blümchen reserves the right to limit order
quantities. Prices and product availability are subject to change without notice.