Ordering and Payment

Order On-Line

You can order on-line at Blumchen.com 24 hours a day, 7 days a week. An e-mail notification will
be sent to confirm the receipt of your order. All orders placed on-line are entered into our order
management system the following business day. After an order is submitted, changes or cancellations
cannot be made on-line. To adjust your order before it is shipped please call Customer Service at
201-652-5595 or contact us at support@blumchen.com. We accept payment by Visa, MasterCard,
American Express and Discover for on-line orders.

Order by Phone

Our Sales Associates are available to take your calls Monday through Thursday, 10:00 AM to 2:00 PM,
Eastern Standard Time.

Call us: 201-652-5595


Method of Payment

We accept Visa, MasterCard, American Express and Discover cards for orders placed on-line, by
phone, and mail. When placing an order by mail, we also accept checks and money orders in U.S.
funds. Please note that our credit card processor requires that you supply us with your name
exactly as it appears on your credit card.

Taxes

Sales tax is automatically applied to all orders delivered within the State of New Jersey. The tax rate
of 7% is applied to merchandise only; shipping charges are not taxable in New Jersey.


Advisory on Large Orders and Price Changes

To provide the best possible service for all our customers, Blümchen reserves the right to limit order
quantities. Prices and product availability are subject to change without notice.