If you wish to return or exchange a purchase, please contact us within 14 days of receipt
of your order. You may request
an exchange, refund, or credit, but we ask that you return
the merchandise in new condition, with all original accessories
and packing materials, along
with a copy of the original packing slip. Do note that a 10% re-stocking fee may be incurred
on
some returns at our discretion.
Contact our Customer Service department for further instructions. You will then be assigned a
Return Merchandise Authorization
number (RMA) for your return or exchange. Please indicate
your RMA number on the outside of the parcel you are returning, and on all
correspondence.
Return shipping charges and insurance
fees are refunded only if the wrong item was shipped.